National Casino Terms & Conditions

These Terms and Conditions govern access to and use of the National Casino website, account services, games, promotions and related features. By creating an account or using the services, you confirm that you have read and understood these terms and agree to comply with them.

These terms apply together with any specific game rules, promotional conditions, privacy notices and other rules displayed on the National Casino website. If a specific rule conflicts with these terms, the specific rule will apply only to the relevant service or promotion.

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Agreement to These Terms

Using National Casino means accepting these Terms and Conditions. If you do not agree with any part of them, you must not register, deposit funds, participate in games or otherwise use the website.

You are responsible for reviewing the current version before using the services. National Casino may also publish additional rules for particular games, payment methods, competitions or promotional offers. Those rules form part of these terms when you choose to use the relevant feature.

Who May Use the Service

National Casino is available only to individuals who are at least 18 years old. By registering, you confirm that you meet the minimum age requirement and that your use of the service is lawful in the place where you are located.

You must not access the website from a location where online gambling or the relevant service is restricted or unlawful. National Casino may refuse access where it cannot reasonably confirm eligibility, location or compliance with applicable requirements.

Creating Your Account

One personal account may be created for each customer unless National Casino gives written approval for an exception. Registration information must be accurate, complete and kept up to date. You must not register on behalf of another person or use a false identity.

Your login details are personal to you. You must keep them confidential, use a secure password and notify National Casino promptly if you suspect unauthorised access. You remain responsible for activity carried out through your account where your failure to protect the account contributed to that access.

• Do not share your username, password or account access with another person.
• Do not open duplicate accounts to obtain an unfair benefit.
• Notify National Casino if your personal details change.
• Use only payment methods that belong to you or that you are authorised to use.

Identity and Account Checks

National Casino may request documents or information to verify your identity, age, address, payment ownership or source of funds. Verification may take place during registration, before a withdrawal, after unusual activity or at any other time considered necessary for account security and compliance.

Documents must be genuine, current and readable. If requested information is not supplied within a reasonable period, National Casino may limit account functions, delay transactions or close the account. Information submitted for verification will be handled in accordance with the Privacy section of these terms.

Funding Your Account

Deposits must be made using an approved payment method held in your name or otherwise authorised for your use. National Casino does not accept responsibility for delays caused by banks, payment providers, technical interruptions or incorrect payment details supplied by you.

You should confirm the transaction amount before completing a deposit. Funds credited to your account are intended for use on the services and must not be used for unlawful purposes. National Casino may reject, reverse or review a transaction where security, payment ownership or compliance concerns arise.

You are responsible for any charges imposed by your bank or payment provider. National Casino may set minimum or maximum transaction limits and may change those limits from time to time.

Receiving Withdrawals

Withdrawal requests are subject to account verification, review of gameplay and confirmation that the requested payment method can receive the funds. National Casino may return funds to the original payment method where appropriate or request an alternative approved method.

You must provide accurate withdrawal information and remain responsible for any delay caused by incorrect details. Processing times may vary depending on the payment method, verification requirements, transaction reviews and third-party providers.

National Casino may cancel or adjust a withdrawal where funds resulted from an error, a reversed deposit, a breach of these terms or prohibited activity. Any applicable transaction limits or conditions will be shown through the relevant account or payment interface.

Promotions and Bonus Rules

Bonuses, free plays and other promotional benefits are available only under the specific conditions displayed with each offer. Those conditions may include eligibility requirements, qualifying deposits, wagering requirements, expiry dates, game restrictions, maximum bet limits and withdrawal restrictions.

Only one promotional benefit may be available per person, household, device, payment method or other permitted grouping where the promotion states this condition. National Casino may withhold or remove a benefit if it was obtained through error, misuse, duplicate accounts or conduct intended to circumvent the offer rules.

Before participating, you should read the complete promotional conditions. If bonus funds and cash funds are used together, the applicable contribution order and playthrough rules will be determined by the relevant promotion.

Using the Website Properly

You may use National Casino only for personal entertainment and in accordance with these terms. You must provide truthful information, follow game instructions and use the website in a way that does not interfere with other customers or the operation of the service.

You are responsible for ensuring that your device, internet connection and software are suitable for accessing the website. National Casino does not guarantee uninterrupted availability, error-free operation or compatibility with every device.

Conduct That Is Not Allowed

The following activities are prohibited:

• Fraud, deception, theft, money laundering or any other unlawful conduct.
• Using another person's account, payment method or identity without proper authorisation.
• Attempting to manipulate games, outcomes, promotions, payment processes or website functions.
• Using bots, automated systems, scraping tools or software designed to obtain an unfair advantage.
• Exploiting technical faults, pricing errors, duplicated credits or other system mistakes.
• Interfering with the website, introducing malicious code or attempting unauthorised access.
• Using the service for commercial, syndicate or organised activity without approval.

National Casino may investigate suspected misconduct and take proportionate action, including cancelling transactions, removing benefits, restricting play or closing an account.

Ownership of Website Content

National Casino and its licensors retain rights in the website, software, branding, text, graphics, designs, game presentation and other content. You may view and use that material only for personal use through the services.

You must not copy, reproduce, adapt, publish, distribute, sell, reverse engineer or commercially exploit website content without prior written permission. Nothing in these terms transfers intellectual property rights to you.

Liability and Service Limits

National Casino will take reasonable steps to provide a secure and reliable service, but online services can be affected by maintenance, network failures, software defects, payment interruptions and events outside reasonable control. Access may therefore be suspended or changed without guaranteeing continuous availability.

To the extent permitted by applicable law, National Casino is not responsible for losses caused by your failure to secure account details, inaccurate information, unsuitable equipment, third-party services or use of the website contrary to these terms.

Nothing in these terms excludes or limits a right or protection that cannot lawfully be excluded or limited. Where liability cannot be excluded, it will be limited to the extent permitted by applicable law.

When an Account May Be Restricted

National Casino may suspend, restrict or close an account where it reasonably considers this necessary for security, verification, responsible gambling, payment review, suspected fraud, a breach of these terms or compliance with applicable obligations.

During a review, deposits, withdrawals, bonuses or gameplay may be temporarily unavailable. Where an account is closed, any remaining balance will be considered subject to verification, valid transaction adjustments and any rights National Casino may have under these terms or applicable law.

You must not create a new account to avoid a restriction or closure. If you believe an action was taken in error, you may contact National Casino with relevant information for review.

Privacy and Personal Information

National Casino collects and uses personal information to create and manage accounts, process payments, verify customers, operate games, prevent misuse, provide support and meet applicable obligations. The information may include identity, contact, transaction, device and account activity data.

Information is handled in accordance with the applicable privacy notice. You should read that notice to understand how information is collected, used, stored and disclosed. National Casino may use service providers where necessary to deliver payment, security, technology and verification functions.

Play Responsibly

Gambling should remain an enjoyable leisure activity, not a way to solve financial problems or recover losses. Set a budget, decide how long to play and avoid spending money needed for essential expenses.

• Never chase losses or increase stakes to recover money.
• Take regular breaks and keep track of time and spending.
• Do not gamble while impaired or when feeling distressed.
• Ask National Casino about available account restrictions or self-exclusion options if gambling is becoming difficult to control.

National Casino may apply or recommend limits and restrictions where appropriate. You should seek independent professional support if gambling is affecting your finances, relationships, work or wellbeing.

Changes to These Conditions

National Casino may update these terms to reflect changes to the services, payment arrangements, security measures, business practices or applicable requirements. The revised version will be made available on the website with its effective date where appropriate.

Continuing to use the services after updated terms become effective indicates acceptance of the revised wording. If you do not accept a material change, you should stop using the services and contact National Casino about closing your account.

How to Contact National Casino

For questions about these terms, account access, verification, payments, promotions or responsible gambling features, contact National Casino at [email protected]. Please include enough information for your request to be identified, but do not send passwords or unnecessary sensitive information.

National Casino may request additional details to confirm that the person making an enquiry is the account holder. These terms remain applicable while an enquiry or account review is being handled.

Last updated: 6 September 2026